These documents set out the terms on which we provide services to you. Please click on the icons below to view our terms and conditions:

Docmail terms and conditions

All users should download and read through out terms and conditions.

Docmail processing privacy policy

Our stance regarding your data.

Docmail specification and service levels

This document outlines how we will provide the Docmail service to you.

Docmail fair usage policy

This policy document outlines best practice for customers wishing to make use of the Docmail API link.

Docmail data processing agreement

Please complete all areas highlighted in yellow, sign and return the completed document to: Legal Department, St. Peter's Park, Wells Road, Radstock BA3 3UP or by email to:

CFH privacy policy

We care about your privacy and we will always endeavour to comply with the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018, as amended (data protection law).

Every effort will be made to ensure these documents are current and up-to-date. Please check back from time to time for newer versions which will be posted here. If you need assistance with any of the documents on this page don't hesitate to get in touch with

Thanks! The Docmail Team