get in touch WITH us

Whether you have a question, need support on creating a mailing, would like to arrange free training or would like to find out more about hybrid mail, we have a dedicated and knowledgeable support team who are there to support all your requirements.

They are available Monday - Friday between 8:30am - 5:30pm.

The team can be reached:

BY Email

customersupport@cfh.com

BY Telephone

01761 409701

Docmail Contact

contact addresses

Radstock (head office)

St Peter's Park, Wells Road, Westfield, Radstock BA3 3UP

Livingston

Starlaw Business Park, Livingston EH54 8SF

Windsor

15 Mountbatten House, Fairacres Industrial Estate, Windsor SL4 4LE

Training available

At Docmail, we offer free training to help you find your way around your account. The training is designed to help learn how to use the system to send your important communications and how the platform can help you achieve your communication goals.

The sessions are held online, at a time that's convenient for you and can be delivered on a one-to-one basis or for a whole team. The training we offer is unlimited, at no extra cost. We even offer a 'train the trainer' approach, so that you can have your very own Docmail expert in your team.

Help centre

Outside of our working hours or if you would prefer to search yourself, we have a Docmail help centre that is there to help answer any questions you may have. In here there are over 100 articles designed to help you get the most out of your Docmail account by answering questions from queries on discounts, order errors and how to place a mailing.

We hope the Help center supports you in the use of Docmail and improves the experience you have with us.

TO FIND OUT MORE, PLEASE COMPLETE THIS FORM & LET'S GET STARTED ON THIS JOURNEY TOGETHER